PH nurses to the rescue


DIAL 999 Geoffery Panganiban in front of one of the smaller ambulances of the Dubai Corporation of Ambulance Services, where he works as a prehospital emergency nurse.

DUBAI, UAE—A man dials 999. Hazel Margarita Parado takes the call.  Geoffrey Panganiban, part of a three-man ambulance team, prepares for dispatch. It is an emergency hotline in Dubai.

Hazel Margarita and Geoffrey are Filipino nurses, a growing presence in the government-backed Dubai Corporation for Ambulances (DCAS), one of the most modern ambulance services in the world.

“As an ambulance nurse, I have to attend to different kinds of emergencies. Most patients are those involved in road accidents and work or house emergencies. Most common cases are trauma, cardiac case, and diabetic emergencies,” explains Geoffrey.

Technically, they are pre-hospital ambulance nurses or paramedics. They are the first to respond and bring the victim to the hospital for further treatment.

Another overseas Filipino, Robert Fortinez of North Cotabato, has been working for 14 years as an emergency medical technician.

“We often work with the police and firefighters, since some emergency cases are accidents,” he says.

In the early ’80s, ambulance service in Dubai was under the police and the department of health services. In 2006 the government merged and unified all the ambulance services. In 2010, the Ruler of Dubai

established the Dubai Corporation for Ambulances (DCAS), which now has more than 60 ambulance stations working 24/7.

BADGE OF SERVICE From left: Robert, a staffer of the Philippine Overseas Labor Office with Hazel Margarita Parado and Geoffrey during ceremonies last October recognizing outstanding OFWs

Aside from giving first aid and transporting victims to hospitals, DCAS also has big mobile intensive care ambulances.

What they call “Mama units” are ambulances exclusively for emergencies involving a female patients, mostly obstetric or childbirth emergencies.

World’s biggest ambulance

Dubai, by the way, holds the Guinness record for having the largest ambulance in the world. The rich kingdom acquired in 2009 three Mercedes Benz Citaro bus-clinics comprising an operating theater, three intensive care units and eight immediate care units. Two of the clinic-

buses have a length of 12 meters while another is 18 meters long. They are available for rapid medical assistance, particularly in the event of major emergencies with a large number of injury victims. The DCAS has also licensed private air ambulances, also equipped with intensive care units.

Joining DCAS

Geoffrey, from Abra de Ilog, Occidental Mindoro, has been working with the ambulance service for five years now. In the Philippines, he had gained experience in rescue operations as a Red Cross nurse and a member of the UP Mountaineering Society.

“My work is very similar to paramedics in the TV series 911. I am under the ambulance operation department of DCAS. My office is my ambulance rig. An ambulance in Dubai is manned by two nurses and a driver,” explains Geoffrey.

He says weather conditions in the Middle East also make their work challenging.

“Can you imagine responding to a car accident under direct sun of almost 50 degrees Celsius? I have to carry a 20-kilo kit, kneel on concrete hot pavements and lift patients that are sometimes double my weight,” says Geoffrey.

Challenges at work

Hazel Margarita, who takes the calls, has been working six years as an emergency medical dispatcher. She immediately guides callers on first aid steps while locating and dispatching the nearest available ambulance.

Margarita’s job requires her to have knowledge of the Arabic language as well as familiarity with the streets and landmarks in Dubai to be able to guide the ambulances  to the caller’s location.

A nurse needs to be able to imagine or picture the situation and guide the caller through initial first aid steps while he or she waits for the ambulance.

Confidence, patience and better judgment are needed in this kind of work, sums up Hazel Margarita.

Staying cool

The Filipino sense of humor and natural adaptation to any environment make them stand out among others, believes Hazel Margarita.

“We are hard working. In spite of the difficulties of any emergency situations, we show coolness and manage to smile and laugh,” she asserts.

Geoffrey, for one, is more than just an ambulance nurse. He has organized a mission for distressed OFWs housed at the Philippine labor office in Dubai.  The project is implemented in coordination with Migrante Dubai, a private organization for the protection of Filipino migrants.

Geoffrey has also initiated humanitarian activities like the packing of goods for relief in troubled areas in Gaza and Pakistan. He was endorsed by the operations manager of DCAS to the Dubai Red Crescent where he has become one of its few Filipino volunteers.

“Wherever we are, we love what we are doing. We are always motivated, not only by financial gain, but even more by our commitment to service to others,” adds Robert.

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Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.

  • Abraham Tejada Sr.

    A heartwarming news for every Filipino to be proud of. A couple of years back, one article had been published here in Saudi Arabia on “How about a world without the Filipino workforce”. “It was almost unimaginable” the author emphasized of hospitals or companies without these people. Their contributions are almost indispensable”.
    Keep it up mga kabayan, isa kayong huwaran at karangalan namin bilang isang Pilipino.

  • Pepe Alas

    Nice to see that you’re doing OK there in Dubai, Cuya Geoffrey! Mighty proud of you! See you soon in Abra de Ilog! =)

    • Paliwaweng

      brod, taga oksi ka din ba? hehehehe nice to meet you here. yours’ truly, abraham tejada aka paliwaweng =))

      • Pepe Alas

        Hi! Yung asawa co ang taga Abra de Ilog, di acó. Pero sobrang mahál co ang lugar na yun. Nice to meet you here too! =)

  • batangpaslit

    magkano naman kaya ang binabayad sa kanila?
    kung Puti ang employee, they are paid ten times higher than what is being paid to Pinoy worker.

    • jayemdee_412

      Iho, talagang ganyan ang kalakaran pag nagtratrabaho ka sa ibang bansa mayaman sa langis, Ibinabase sa “economic living standard” ang binibigay na sweldo.Siempre sa mga puti mataas ang iaalok base sa prevailing hiring rate sa kanilang bansa para maganyak sila magtrabaho labas ng kanilang bansa. Komo tayo kabilang sa 3rd world countries mababang di hamak kumpara sa mga puting nakatira sa 1st world countries. Pero kung ikumpara mo ang hiring rate dito sa atin sa mga nurses nagiging doble kung di man triple ang sahod pag nagtratrabaho ka sa kanilang bansa. Ang masakit nga lang pareho kayo ng ginagampanang trabaho pero malaki nga ang kanilang sweldo sa dolyar kontra sa mga Pinoy

      • Touch_Me_Nuts

        In the Arab world, Arabs and white people are paid 10 times more than most Filipinos for the same job because Arabs and white people are thought to have longer intestines. They eat more so they say. hehehe

  • Ross18

    Well done Robert Fortinez, Hazel Margarita Parado and Geoffrey Panganiban. Mabuhay po kayo at mabuhay ang Pilipinas.

  • acaldejr

    Robert, keep up the good work,  Nandiyan ka pa pala.  

  • kilawon

    kundi man halik sa pwet sa mga puti… halik sa pwet din sa mga arabo! pignas culture as its finest! di bale basta may KWARTA!

    • Andrei Mendoza

      aba! oo naman, kailangang humalik ng OFW sa puwet ng puti at arabo, para naman may malamon kayo dyan sa pinas!

    • stealth ice

      patay gutom ka!!!

      • kilawon

         yung pamilya mo patay gutom siguro!

    • stealth ice

      kung wala kang magandang masabi, tumahimik ka na lang. inggit ka lang kc yumayaman na sila samantala ikaw naghihirap na.

      • kilawon

         hahaha! nagpapatawa kaba…..walang yumayaman sa nagppunas ng pwet sa mga arabo! LMAO

    • mr

      Mas marangal naman magpunas ng pwet ng mga arabo keysa mga politikong nagnanakaw ng kaban ng bayan o mga kriminal na gumagawa ng kasamaan o kaya mga taong kagaya mo na mapangmata at di nakikita ang hirap at kadakilaan ng mga OFW. Masama bang mangibang bansa para lang may pangbuhay ng maayos sa mga pamilya nila? Siguro inggit ka lang kasi di ka makaalis ng bansa. Sisihin mo ang mga masasamang politiko na di makapagbigay ng trabaho. Mas gusto pang magpunas ng pwet mga kagaya nga mga OFW na to keysa magutom naman pamilya nila.

  • mojo76

    Try to check ambulance service in qatar have a lot of filipino working there……

  • stealth ice

    keep it up. i am proud of you all.

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