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Young wants BPO training to start in grade school

First Posted 07:03:00 11/17/2010

THE projected growth of business process outsourcing (BPO) industry has prodded Cebu City government officials to cultivate interest early among elementary and high school students.

?What we need is to change the mindset of the people. My proposal is for the city government to encourage students to dream about landing a BPO joby,? Vice Mayor Augustus Joy Young said yesterday.

Tholons, an international outsourcing and investment advisory firm, said Cebu City moved up in the ranking of global sites for BPO and information technology.

From last year's status as the number 1 ?emerging BPO destination? in the world, Cebu City is now categorized as one of the top ten emerged destinations.? The upgrade in its category reflects the maturing industry which now employes about 50, 000 people.

Young said BPO workers, who are largely in call centers, have money to spend and can be seen in entertainment bars, movies and malls. An entry level BPO worker earns P15,000 a month.

He said this enlivens the city's economy and increases taxes.

?BPO is the one that saves Cebu City,? he said.

Despite the job opportunities in the BPO sector, Young said there is a shortage of qualified workers.

Young, a former city education consultant, said he wants Cebu City to partner with the Department of Education (DepEd) so that one or two teachers from public high schools can be trained in conversational English which can be taught to students in 30-minute sessions per school day.

Young said he wants to expand the program to the elementary level. Tie-ups with the BPO centers can also be arranged, he said.

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