Quantcast
Latest Stories

KLM Airlines’ denial of Filipino World Youth Day delegate’s flight hit

By

An Air France-KLM plane on an airport tarmac. The airline reportedly prevented an 18-year-old indigenous Filipino woman, who was en route to Rio de Janeiro, Brazil, for World Youth Day from boarding on her onward flight on July 20 at the Kuala Lumpur airport because she appeared “not ready to travel” even if she had a folder with full documentation supporting her trip to Brazil. PHOTO FROM AIRFRANCEKLM-FINANCE.COM

MANILA, Philippines—An 18-year-old indigenous Filipino woman who was en route to Rio de Janeiro, Brazil, for World Youth Day was denied boarding on her onward flight on July 20 at the Kuala Lumpur airport, because personnel of KLM Airlines said she appeared “not ready to travel” even if she had a folder with full documentation supporting her trip to Brazil.

The incident involving Arjean Marie Belco of Bukidnon’s Talaandig tribe was posted on the social networking site Facebook in a letter of complaint from Goodxorg, the sponsor of her Brazil trip.

According to the Facebook post, Belco went through immigration in Malaysia without incident but was not allowed to board her connecting flight to Rio de Janeiro by a KLM employee identified as Mr. Shawa who said that Belco appeared “not ready to travel” and “that he was doubtful” about her trip, “even if she had a folder full of documentation.”

“Arjean was denied her right to travel. This could also be perceived as a possible case of discrimination based on appearance, gender, ethnicity, nationality, age or social status,” Goodxorg said in its post.

Belco’s Brazil trip was shouldered by Goodxorg and its partner Cartwheel Foundation.org., which pooled donations from all over the world to send the BS Education student to the Catholic event.

The airline employee allegedly barraged Belco with questions casting doubts on the legitimacy of her trip. She was asked, “Why is your passport so new?” “Your ticket is too cheap and purchased yesterday.” “Why (are you) flying through Malaysia if there are flights from the Philippines?” and “How much money (do) you have?”

The Brazil trip is Belco’s first outside the country, according to her sponsors, which explains her new passport. They also explained that the flight from Kuala Lumpur to Rio de Janeiro was approximately $1,000 cheaper than KLM’s Manila to Rio flight.

Belco showed airline personnel a bank statement from Cartwheel Foundation showing sufficient funds. She had $100 and P3,370 on her for emergencies and meals before her connecting flights to Brazil. She was also carrying clippings of media stories published in the Philippines about her trip.

But Goodxorg lamented that the papers and calls from the group were not enough for KLM.

The airline employee, Mr. Shawa, told the staff of Goodxorg over the phone that there was nothing he could do and that another ticket had to be bought. The group was required to get in touch with the Dutch Embassy in Malaysia, the Facebook post said.

“He was even laughing while listening to our side. We believe this is unacceptable,” the group said.

The nonprofit group Goodxorg (Good X or Good Exchanges) is led by Luis Petzhold, a Brazilian filmmaker and youth advocate, and Risa Halaguena, a Filipina lawyer and writer. Sending Belco to Brazil to attend World Youth Day, an international Catholic event to be held from July 23 to 28, is a pilot project of the group.

According to its Facebook page, Good X is “all about experiential learning. We believe that travel, culture and creativity should be appreciated and nurtured at a young age.”

In its letter posted on Facebook, Goodxorg said Belco showed the KLM staff the address and contact info of her host family in Brazil, and that she requested the airline staff to contact her sponsors in the Philippines to verify the information she gave. But the KLM staff denied the request.

The student also showed her folder of documents, which included her proof of enrollment in Pamulaan College and the University of South Eastern Philippines, and certification that she is a Cartwheel Foundation scholar being sponsored by Goodxorg and Cartwheel for the trip.

The Facebook post also said that Goodxorg contacted KLM reservations for pertinent information on the trip to Brazil before purchasing the ticket.


Follow Us


Follow us on Facebook Follow on Twitter Follow on Twitter


Recent Stories:

Complete stories on our Digital Edition newsstand for tablets, netbooks and mobile phones; 14-issue free trial. About to step out? Get breaking alerts on your mobile.phone. Text ON INQ BREAKING to 4467, for Globe, Smart and Sun subscribers in the Philippines.

Tags: Airlines , Arjean Marie Belco , Global Nation , KLM , Racism , rights and justice , World Youth day



Copyright © 2014, .
To subscribe to the Philippine Daily Inquirer newspaper in the Philippines, call +63 2 896-6000 for Metro Manila and Metro Cebu or email your subscription request here.
Factual errors? Contact the Philippine Daily Inquirer's day desk. Believe this article violates journalistic ethics? Contact the Inquirer's Reader's Advocate. Or write The Readers' Advocate:
c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City, Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94
Advertisement
  1. Filipinos second-shortest in Southeast Asia
  2. Afghan hospital guard kills 3 US doctors, including Fil-Am pediatrician
  3. HK victims to get P115M; traders raised money
  4. Career diplomat is new PH consul general in Los Angeles
  5. Senator hopes PH will also get same vow
  6. Filipina, 51, shot dead by 24-year-old American boyfriend
  7. US4GG: Aquino should ask Obama for TPS approval, drone technology
  8. Obama to visit Filipino soldiers in Fort Bonifacio
  9. Believe it or not: Filipinos love US more than Yanks
  10. Abandoned in Malta,15 PH seamen return
  1. Filipina, 51, shot dead by 24-year-old American boyfriend
  2. Japan presents $57-B ‘dream plan’ to solve Metro congestion
  3. Hong Kong accepts PH apology; sanctions also lifted
  4. Japan says visa-free entry still a plan
  5. 85% of Filipinos love US – survey
  6. 10 US presidents who visited the PH (and what they said)
  7. WHO warns vs spread of MERS-Cov, urges vigilance in taking precautions
  8. 19 Ukrainians, Russians, Filipinas rescued in bar raid
  9. 150 Filipino teachers in Maryland to lose jobs, visas
  10. Japan mulls no visa rule for Filipinos
  1. US to China: We will protect Philippines
  2. Japan mulls no visa rule for Filipinos
  3. DFA grants visa-free privilege to 7 countries
  4. China warned: Don’t try to tow away BRP Sierra Madre
  5. Back home in Manila, and feeling out of place
  6. Filipina, 51, shot dead by 24-year-old American boyfriend
  7. Japan presents $57-B ‘dream plan’ to solve Metro congestion
  8. China: PH tarnishing Beijing’s international image
  9. What’s inside BRP Sierra Madre?
  10. Hong Kong accepts PH apology; sanctions also lifted
Advertisement

News

  • Seabed search for missing Malaysian jet to widen
  • Lacson rejects calls to name ‘pork’ execs
  • Obama due in Seoul as North Korea nuclear test fears grow
  • Hold departure order out vs Corona, Singson
  • Malaysia to release MH370 report–PM
  • Sports

  • Michael Phelps loses to Lochte in comeback meet
  • Sharapova advances to Stuttgart quarterfinals
  • Galedo caps ride of redemption
  • Beermen, Express dispute second semis slot today
  • Lady Agilas upset Lady Bulldogs in four sets
  • Lifestyle

  • ‘Recovered’ Banksy works on display ahead of sale
  • Marinduque: Visiting the ‘palm of the ocean’
  • First at Vatican in 60 years
  • How Jing Monis Salon gave Krissy the pixie
  • Want to be a supermodel? Work on your inner beauty, says Joey Espino
  • Entertainment

  • Paul McCartney to play at Candlestick concert
  • Kristoffer Martin: from thug to gay teen
  • Has Ai Ai fallen deeply with ‘sireno?’
  • California court won’t review Jackson doctor case
  • Cris Villonco on play adapted from different medium
  • Business

  • PAL hailed for ban on shark fin cargo
  • BSP to change tint of P100 bill
  • Nielsen sees car buying boom in the Philippines
  • How author of best-seller exposed ‘one percent’ economic elite
  • Bangko Sentral readies new bank lending rules
  • Technology

  • Cloud strength helps Microsoft earnings top Street
  • Vatican announces hashtag for April 27 canonizations
  • Enrile in Masters of the Universe, Lord of the Rings?
  • Top Traits of Digital Marketers
  • No truth to viral no-visa ‘chronicles’
  • Opinion

  • Corruption not invincible after all
  • Editorial Cartoon, April 25, 2014
  • No deal, Janet
  • Like making Al Capone a witness vs his gang
  • MERS-CoV and mothers
  • Global Nation

  • Filipinos second-shortest in Southeast Asia
  • China welcomes PH apology
  • Only 4 Etihad passengers not accounted for
  • Abandoned in Malta,15 PH seamen return
  • Senator hopes PH will also get same vow
  • Marketplace