Honest employee of Eurotel Angeles: Returned guest’s left behind money

Ms. Jessa Enson Hidalgo, a room attendant at Eurotel Angeles, showed a remarkable example of honesty and integrity when she found a large amount of money while performing her duties.

From left to right: Carlo A. Jimenez – Hotel Manager, Jessa Hidalgo- Room Attendant and Nelvie L. Cruz – Senior Manager

On December 3, 2024, Ms. Hidalgo found the amount of PHP 23,500 on the bed of Room 615 while changing the linens after the guest’s checkout around 8:07 AM. She immediately reported it to the hotel management and ensured the money was secured.

The guest, who is a Malaysian national, called the hotel to report the money left behind. He was very grateful to learn that it had been found and would be returned to him.

Ms. Hidalgo, who has been working at Eurotel Angeles for 10 months, has demonstrated exceptional loyalty and professionalism. These fully reflect the hotel’s core mission and aspiration—to ensure that guests feel safe and comfortable during their stay. Her remarkable dedication inspires everyone.

Mr. Ronaldo Sebastian, Eurotel Sector Head, said, “We are deeply grateful to Ms. Hidalgo for her honesty, which served as a good example for everyone. What she did not only shows her good character but also strengthens the trust and service we offer to our guests.

Mr. Sebastian added, “I would also like to thank, Sr. Manager Nelvie L. Cruz and Carlo A. Jimenez, Manager of Eurotel Angeles, for the excellent training of his staff and for the constant reminder that the guests of the branch are considered family, so they should be taken care of properly.

From left to right: Renessa Coricor – Cash and Property Supervisor, Nelvie L. Cruz- Senior Manager, Jessa Hidalgo- Room Attendant, Carlo A. Jimenez- Hotel Manager and Kelvin R. Reyna – Hotel Supervisor

Eurotel Angeles takes pride in their employees who demonstrate excellence and integrity for the satisfaction and trust of the patrons who support Eurotel. A salute to Ms. Jessa Hidalgo for her unwavering loyalty. 

ADVT.

This article is brought to you by Eurotel.

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