MANILA, Philippines—The Philippine Shipper’s Bureau (PSB) has blacklisted at least eight “delinquent” sea forwarding companies in the United States.
The government bureau, through the Philippine Consulate General in San Francisco, criticized the forwarding firms for “delivery delay and non-delivery of Balikbayan boxes and pilferage, over-charging, and loss and damaged cargoes.”
The Consulate General said it received a notice from the Department of Trade and Industry to caution Filipinos in the US against utilizing the services of the following companies which have “derogatory records” at DTI’s PSB:
- Ford Cargo International of Hong Kong
- Associated Consolidations Express (ACE Cargo) of Northern and Southern California and local counterpart Associated Consolidation Express (ACE) Cargo of Parañaque City
- Smooth Express of Dubai
- Express Link Cargo Services of United Arab Emirates (UAE)
- SCRL Cargo of Ireland
- NACA Logistics of California and Illinois
- Shipping Express of Chicago
- Dagupan Cargo Packaging Services of UAE
For the list of PSB-accredited freight forwarding companies, please visit www.dti.gov.ph or https://www.dti.gov.ph/dti/index.php?p=71 (click “Enter Site,” then “Consumer Welfare and Business Regulation,” “Accreditation of Sea Freight Forwarders,” and “Accredited Forwarders”).
For more information or to report a complaint, PSB may be contacted through telephone number (63) (2) 750-0384 local 2212 or 2213 or email address psb@dti.gov.ph.