NAIA Terminal 3. (INQUIRER FILE PHOTO)
The Ninoy Aquino International Airport (NAIA) has been named as one of the world’s “most improved” airports in 2018, a global survey of London-based research firm Skytrax showed.
Travelers worldwide ranked NAIA – the Philippines’ primary gateway – as 10th place in Skytrax’s Top 10 World’s Most Improved Airports.
Fiumicino Airport in Rome, Italy topped the list, followed by Perth Airport in Western Australia, and then Calgary International Airport in Alberta, Canada.
NAIA Terminal 1. (INQUIRER FILE PHOTO)
According to Skytrax’s World Airport Awards website, the award was “based on the relative year-on-year Quality performance by all airports featured in the World Airport Survey, and takes into account the change in rating together with performance changes across the different product and service categories in the awards.”
More than 13 million travelers from over a hundred different nationalities participated in the Skytrax survey.
“The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options,” the Skytrax website stated. /kga