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The California Department of Consumer Affairs protects the rights of both buyers and sellers to help ensure a fair marketplace for all Californians. It's newest program, Take Charge California! now offers even more ways to make consumer’s life easier and save them money. It's designed to educate consumers about the importance of protecting themselves in the marketplace. Learn about money management, veteran’s benefits, senior services, immigrant assistance, energy rebates, and much more! For more information, visit http://www.takechargeca.ca.gov/ or email: TakeChargeCA@dca.ca.gov.
A number of Tagalog publications are also available online.
Inquire Before You Hire is another program that helps promote businesses and educate the public. Learn about recognizing the value of a California license and the pitfalls and dangers from hiring an unlicensed professional. Visit http://www.inquirebeforeyouhire.ca.gov/ for more information.
If you are interested in working with the California Department of Consumer Affairs (DCA) Outreach on consumer education and empowerment issues or events in your community, please contact Michael Lafferty, Outreach Manager of California Department of Consumer Affairs at (916) 574-7409.
DCA educates California consumers by giving them the information they need to avoid unscrupulous or unqualified people who promote deceptive products or services. With more than 40 boards and bureaus, regulating over 250 professions, the call center alone takes almost one million phone calls annually staffed by Tagalog (and more than 175 languages) speaking advisors. The agency returns more than 43 million dollars to consumers in the form of refunds, rework and adjustments.
For more information, visit http://www.dca.ca.gov/ or call toll free: 800-952-5210.
