Latest Stories

Bantay OCW (Ang Boses ng OFW)

Search, click and connect to migrant helpline


Desperate and frustrated, United States-based Fidel Turla Jr. searched for someone who could help him with his problem with the Philippine Embassy in Washington D.C.

He was having a hard time getting his lost passport replaced and couldn’t seem to get a satisfactory explanation from the embassy on why it was taking so long.

His search brought him to this website: www.inquirer.net and he had clicked “Radyo Inquirer” and happened to hear our Bantay OCW program broadcasting from Makati City.

It was early morning in Virginia, his home state, when we received a call from Fidel. We put him on the air over Radyo Inquirer 990 AM (with live streaming over www.dziq.am), and he related his complaint.  According to Fidel, he had lost his documents to car thieves. He applied for a replacement of his lost passport on March 21.  He was told his passport would be released in one month.

At any rate, it has been more than two months and still no passport and explanation.

His timing was perfect. When he called dzIQ, we are on the air. Bantay OCW was able to contact Assistant Secretary Jaime Victor Ledda of the Office of Consular Affairs of the Department of Foreign Affairs (OCA-DFA). Right then, he asked Fidel details about his passport application so he could check what might be the problem.

Ledda found out that Fidel’s application had fallen into the “Automatic System Suspension,” apparently because there were some details that did not match his Affidavit of Loss filed at the Philippine Embassy.

Ledda cleared up the problem. He told Fidel to return to the embassy in Washington D.C. and this time he would be able to get his passport.

The next day, Fidel called Radyo Inquirer again to thank Bantay OCW, Asec. Ledda and the OCA-DFA, for the immediate resolution of his problem.

Truly, if properly used,  today’s technology would save us time and help us live lives easier. And yes indeed, the

Inquirer group is just one click away!


Susan Andes, aka Susan K. is on board at Radyo Inquirer 990 dzIQ AM, Mon. to Fri. 11a.m.-12 noon & 12:30-2 p.m. with live streaming: www.dziq.am Studio: 2/F MRP Bldg., Mola St., cor. Pasong Tirad St., Makati City. Helpline: 0927-6499870 / 0920-9684700. E-mail:


com/ bantayocwfoundation@yahoo.com

Follow Us

Follow us on Facebook Follow on Twitter Follow on Twitter

More from this Blog:

Recent Stories:

Complete stories on our Digital Edition newsstand for tablets, netbooks and mobile phones; 14-issue free trial. About to step out? Get breaking alerts on your mobile.phone. Text ON INQ BREAKING to 4467, for Globe, Smart and Sun subscribers in the Philippines.

Tags: migrant , Migrant Helpline , Passport

Copyright © 2014, .
To subscribe to the Philippine Daily Inquirer newspaper in the Philippines, call +63 2 896-6000 for Metro Manila and Metro Cebu or email your subscription request here.
Factual errors? Contact the Philippine Daily Inquirer's day desk. Believe this article violates journalistic ethics? Contact the Inquirer's Reader's Advocate. Or write The Readers' Advocate:
c/o Philippine Daily Inquirer Chino Roces Avenue corner Yague and Mascardo Streets, Makati City, Metro Manila, Philippines Or fax nos. +63 2 8974793 to 94


  • DOJ orders arrest of Cedric Lee
  • If filed, plane lawsuits might not get heard in US
  • [VIDEO] Royal couple’s final day
  • Aquino urges public to help prevent brownouts, keep aircon usage low
  • 292 missing, 3 dead in South Korea ferry disaster
  • Sports

  • Pistorius trial: Judge sets 2-week adjournment
  • China, Taiwan rout foes for 3rd, 5th places in Asian Club volleyball
  • Ginebra’s new import Freeman arrives, makes PBA return vs ROS
  • Fielder ends HR drought, Rangers beat Mariners 5-0
  • Power Pinoys salvage 7th place in Asian men’s volley club championship
  • Lifestyle

  • Are your favorite malls open this Holy Week break?
  • Celebrate Easter Sunday at Buddha-Bar Manila
  • Moriones feast: A slow, steady transformation
  • Weaving ‘palaspas’ a tradition kept alive in Tayabas City
  • Finalists announced for best translated books
  • Entertainment

  • Mommy Dionisia Pacquiao’s greatest hits
  • Deniece Cornejo posts bail—report
  • Miley Cyrus hospitalized, cancels US concert
  • Otaku Summer Jam 2014: Summer’s hottest J-rock/Cosplay event
  • 2NE1 returns to Manila with “All Or Nothing” Tour
  • Business

  • PSEi firms up ahead of Lenten break
  • I-Remit teams up with Lakhoo for remittances from Oman
  • Megawide nets P1.4 B in 2013
  • Longer TRO sought on rate hike
  • Make a stylish statement with the all-new Yaris
  • Technology

  • Smart phone apps and sites perfect for the Holy Week
  • Tech company: Change passwords or suffer ‘Heartbleed’
  • Filling the digital talent gap
  • SSS to shut down website for Holy Week
  • Another reason to quit social media this Holy Week: your safety
  • Opinion

  • We may never know
  • Couple of things
  • Mommy D’s magic
  • Stop bizarre and bloody Good Friday rituals
  • Holy Week taboos
  • Global Nation

  • Visa-free travel to Japan could boost tourism
  • 2 PCG men ordered arrested over Balintang Channel shooting
  • US Embassy closed on Holy Thursday, Good Friday
  • Relief worker draws inspiration from helping Yolanda victims
  • Philippines says peace pact should hold despite clashes
  • Marketplace