Bantay OCW (Ang Boses ng OFW)

POEA boss came in through the fire exit


THE LAST conciliation hearing had been set for Oct. 23 at 10 a.m. at the Philippine Overseas Employment Administration (POEA).

Bantay OCW’s correspondent Marge Albania was there, together with 11 complainants against the Silver Horizon recruitment agency, whose representatives did not arrive until 12 noon.

Some of the complainants had been waiting for more than a year for their promised overseas deployment in a county in Central Africa. They are heavily in debt, having borrowed tens of thousands of pesos to cover the so-called processing fees and other expenses.

The complainants finally gathered the courage to complain last October and had approached Bantay OCW for help in getting their money back. That morning, it looked as if the case would drag on.

But the complainants were in for a surprise.  Entering the conciliation room unexpectedly from the fire exit was POEA administrator Hans Leo Cacdac.

Cacdac, seeing a big audience of complainants, ordered Alfredo A. Robles Jr., head of Conciliation and Repatriation to immediately act on the case.

According to one of the complainants, James Lloyd Mendoza, he applied as a trailer truck driver a year ago and paid a P20,000 processing fee, but no job order was issued to him. Another complainant, Romeo Rosendo, applied last November 2011 and immediately resigned from his job expecting to be immediately deployed overseas.

Nine more complainants had similarly bad experiences with the recruitment agency. They had borrowed money from  lending companies and informal loan sharks. Some borrowed from relatives, and were becoming uneasy and embarassed.

Bantay OCW’s legal advisers, Atty. Dante Mercado and Judge Conrado Zumarraga (Atty. Randz), told them they had a strong case.

Seeing Cacdac emerge from the fire exit, the complainants suddenly regained hope for the speedy resolution of their case.

In fact, before the conciliation hearing ended, the recruitment agency handed over P170,000 to each of the 11 complainants.

Three more complainants have sought assistance from Bantay OCW against Silver Horizon and a hearing is scheduled on Nov. 8.

We would like to thank POEA Administrator Cacdac for his surprise visit. Kudos to this kind of public servant.

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Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.

  • sam_aquino

    this is exactly what we need from our public servants…  immediate action…  wherever he came from,  from the fire exit or from the toilet, does NOT matter, as long as he does his job well…  : )

    to POEA Administrator Hans Leo Cacdac &  Bantay OCW’s legal advisers, Atty. Dante Mercado and Judge Conrado Zumarraga (Atty. Randz)…

    good job!!!  mabuhay po kayo!!!

  • randyaltarejos

    Sulit naman kayo yung P170,000 doon sa sleepless nights at interests na pera na inutang nila? At least, the POEA chief had acted swiftly on their complaints. So that this will not happen again, Cacdac should tell his inspectors to roam around Metro Manila’s manpower and recruitment agencies and chat with applicants. In this way, they can get information outright.

  • randyaltarejos

    But some POEA officials are comfortable sitting in their airconditioned offices.  As if they’re waiting for “manna” from heaven.

  • Matthew

    Of course, the simple fact is that the entire POEA apparatus is completely unconstitutional as the government has no right to delay or prevent the travel of any Filipino who is not otherwise prohibited from leaving by virtue of a lawful court order.

    Nevertheless, it is good that FOR ONCE the POEA head is doing the job he is paid to do.

  • opinyonlangpo

    Some problems can be solved if only it reach the attention of the proper person. Other complainants should come and follow the same procedure instead of just waiting and listening to alibis of recruitment agencies. Illegal recruitment ruined countless lives and families and should be put to stop with heavier penalties to recruitment agencies. Lots of thanks to POEA administrator Hans Leo Cacdac.

  • riccisan

    Yan si Cacdac-walang dakdak-aksyon agad! hope there will be good news like this :)

  • markotres

    bakit at anong dahilan para doon pa siya magdaan sa fire exit..

  • watsupketchup

    Good job! We need more people like you POEA Administrator Cacdac, Atty. Dante Mercado and Judge Conrado Zumarraga (Atty. Randz) for most, if not all government offices to be functioning and the officers doing their appointed tasks.

    Clap! Clap! Clap!

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